By Danielle Hess

Hotel News Now
Oct 14, 2020 | 11:15 P.M.

GLOBAL REPORT—To keep guests safe and person-to-person contact at a minimum, hotels have turned to using QR codes to display menu items and more around property.

Lisa Carlson, SVP of operations at Chesapeake Hospitality, said via email that her company started using QR codes on property because of the pandemic. Carlson has found it to be “an excellent tool to eliminate paper for restaurant menus and other guest service information that we no longer print,” she said.

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