We Are Hiring!

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Vice President, Operations

This is a career opportunity to join the senior management team of a top-five l leader in the global luxury real estate, hospitality and resort marketing sector.

The Vice President Operations will report directly to the Managing Director [CEO] and Chief Creative Officer, and manage operations, personnel and determine the agency’s operations, policies, and procedures.

The VP of Operations will create and implement processes and technologies to increase profit by streamlining and increasing operational efficiency and reducing costs. This position is directly responsible for process workflow and design, defining tasks, and developing and implementing standard operating procedures (SOPs). This person will also maintain human, technology, and financial resource planning and allocation for the organization.

The VP of Operations brings leadership in organizational planning, as well as account and project management experience and a focus on continuous improvement of productivity, efficiency, and profit throughout the agency.

The VP of Operations will partner with sales, creative, finance, market research, and technology directors to guide the executive team toward the agency’s growth while achieving short-term and long-term productivity and organizational harmony goals internally and externally.

Operations Responsibilities

  • Collaborate with the executive team to define, document, and implement operational plans, procedures, systems, and processes that ensure organizational efficiency, profitability, and growth
  • Collaborate with department directors to define procedures and implement changes that ensure project efficiency, quality assurance, and achievement of profit margin goals
  • Manage quality assurance, account and project management staff and manage their day-to-day responsibilities
  • Ensure all client projects remain on budget and on schedule
  • Ensure accurate time reporting, tracking, and proper utilization of resources
  • Attract, recruit and retain top talent and conduct training for new hires throughout the agency
  • Build and maintain reports for the executive leadership team and directors
  • Stimulate and motivate employees through inspirational, positive leadership
  • Manage day-to-day project engagement
  • Develop breakthrough brand strategies and positioning
  • Participate in interviews and work sessions
  • Take ownership of developing client deliverables and presentations with an intense visual aesthetic and strategic rigor
  • Participate in client and external interviews and client presentations
  • Strong work ethic with superior attention to detail

Other Responsibilities

  • Lead on forming creative platforms, working closely with the marketing team across the different touchpoints within RLP
  • Analyze brand behaviors and industry trends
  • Conduct competitor analysis
  • Work with business development team to explore new opportunities and manage
    existing client relationships
  • Work with marketing teams to present to clients and bring campaigns to life based on
    creative platforms
  • Work closely with internal and external stakeholders to align the agency with the client’s business goals. Internally this could be the sales, account management, project management, creative, digital and technology, and finance teams. Externally this could be client sales organization, and finance

GENERAL REQUIREMENTS

  • Passionate about data-led insights
  • Passionate about effective marketing and being part of a team to create premier work and experiences
  • A passion for real estate, hospitality and luxury markets
  • Strong business acumen and critical thinking skills
  • Strong interpersonal and communication skills, both written and verbal
  • Ability to take initiative and to work independently and within a team
  • Will be interested in people, what makes them tick and how to influence their behaviors and create a positive working environment and relationships
  • Effective presenter, who is confident and collected
  • Excellent communication skills across North and South America, Europe and other domestic and international clients
  • Excellent working knowledge of Microsoft Office, particularly in Excel and PowerPoint, Basecamp and Keynote
  • Will continually keep up-to-date with market developments, competitors and embrace the new more effective and productive technologies
  • Eager to take on wide-ranging responsibilities that will bring a unique blend of creative thinking, strategic, management and analytical skills
  • Resourceful problem-solving skills
  • Brings a collaborative and consultative mindset to the management team
  • Take great pride in delivering outstanding work across every campaign and supporting a team to do the same

Experience

  • 10+ years of experience in a professional services company, marketing organization, brand consultancy or creative agency
  • Have experience working with marketing intelligence and databases and building brand
    and marketing channel strategies
  • Brand savvy; understand the fundamentals of modern LUXURY marketing and building strong brands in today’s world including pandemics
  • Strong writing skills particularly related to planning, project management and creative marketing
  • Demonstrated track record for strategic planning and draw critical human and cultural insights from data and observation
  • Demonstrated self-starter with a strong background in advertising, marketing, and consulting.
  • Excellent organization and time management skills with the ability to multi-task, especially in high pressure situations

Company & Leadership Values

 

TRUSTWORTHY

Trust is the cornerstone upon which we build our relationships. We hold ourselves to the highest standards of how a partner should behave. We treat our people and our clients with respect, transparency and honesty.

PEOPLE and CUSTOMER-ORIENTED

This is first and foremost a people business. We are committed to ensuring RLP as a destination for the best talent in our industry. We value people as individuals, developing their strengths, and growing ourselves as we grow our client’s business and brand value.

CHANGE MANAGEMENT

True GROWTH comes when we stop managing crises, and instead initiate change, consistency and harmony. We believe in our purpose to be the best in class for a working business environment. We believe that focusing on performance and results has the power to transform and create the most value for clients.

Interested Parties Should Contact

Peter Dayot | Managing Director

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Client:

Cabo Luxury | Cabo San Lucas

Project:

Website

Description:

Real Living Productions took Cabo Luxury’s iconic sea horse in a new direction a brand refresh, and a user friendly website. These clean, classic designs raise the bar in defining the luxury rental and concierge provider’s brand.

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Client:

Three Bridges | Salem, Utah

Project:

Rendering

Description:

Real Living Productions offers an array or rendering capabilities. From artistic watercolor renderings to ultra-realistic animated residential fly thru rendering—our team is always pushing the boundaries of rendering capabilities. Real Living Productions colorized floorplans and a created a realistic rendering for Three Bridges, to help prospective clients visual the residential offerings.

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Client:

Estates at Banyan Cay | Palm Beach, Florida

Project:

Video Renderings

Description:

The Estates at Banyan Cay utilized fly through renderings to drive sales in the early stages of development, allowing prospective buyers to preview 5 different floor plans before construction had even started. These renderings are Incredibly detailed and customized, from the color schemes to the appliances, and a great tool for bringing a new project to life.

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Monarch Realty | Raleigh, North Carolina

Project:

Digital and Print Brochure

Description:

A collection of print and digital brochures were created for the client to use as sales tools. The information was clearly presented and allowed our client to showcase their expertise in the local market.

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Hartness | Greenville, South Carolina

Project:

Digital Newsletter

Description:

In an average month, Real Living Production designs, programs and deploys 20-30 digital newsletters for communities across the US, Mexico and the Caribbean. We work carefully to create newsletter content that is relevant and user-friendly for database leads, brokers and key influencers with whom our messaging resonates.

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Four Seasons Anguilla

Project:

Digital Banner Ads

Description:

Real Living Productions created a variety of digital banner ads to be strategically placed across the internet. These banners reinforced branded messaging and provided direct links to custom landing pages and the client’s website.

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Frederica Estates | Sea Island, Georgia

Project:

Digital Banner Ads

Description:

Real Living Productions created a variety of digital banner ads to be strategically placed across the internet. These banners reinforced branded messaging and provided direct links to custom landing pages and the client’s website.

Client:

The Reserve at Sea Island | Sea Island, Georgia

Project:

Gift Box

Description:

With great marketing, comes great gift sets. This is envisioned as a gift for the most select of clients. A bespoke, matching bowtie and earring set from Brackish that carries on the client’s colors and brand.

Client:

Tropicalia | Dominican Republic

Project:

Leather Book

Description:

These hand-sewn leather books with large landscape format Tyvek pages make for a stunning sales presentation tool. Both durable and luxurious, the leather books make an impactful first impression during property tours.

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Trailhead Condos at Suncadia | Cle Elum, WA

Project:

Condo Rendering

Description:

Real Living Productions offers an array or rendering capabilities. From artistic watercolor renderings to ultra-realistic animated residential fly thru rendering—our team is always pushing the boundaries of rendering capabilities. These interior renderings created for our client show how the interior of their residences will appear when complete. Renderings are especially beneficial for our clients pre-development.

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Red Ledges | Heber City, UT

Project:

Brand Video

Description:

This short brand video was created for the client to use as a YouTube commercial. The video matched the messaging and branding that was used on the print advertising campaign.

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Quivira | Los Cabos, Mexico

Project:

Video

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This video encapsulates the beautiful scenery, culture and history of Quivara. The stunning aerial video paired with John Sather's description of the area, and the vision behind the architecture, allowed our team to share a meaningful story with prospective buyers.

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Utah Company

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Commercial Rendering

Description:

These conceptual renderings are for a project in Utah that has yet to begin construction. They are a vital part of our comprehensive plan to support their sales team and engage potential prospects during the reservation and pre-sale process.

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Hartness | Greenville, SC

Project:

Email Campaigns

Description:

In an average month, Real Living Production designs, programs and deploys 20-30 digital newsletters for communities across the US, Mexico and the Caribbean. We work carefully to create newsletter content that is relevant and user-friendly for database leads, brokers and key influencers with whom our messaging resonates.

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Client:

Tamarack | Donnelly, ID

Project:

Lead Generation Landing Page

Description:

Real Living Productions specializes in online marketing campaigns that include ads, lead generation landing pages and nurture campaigns that get results with high precision. We are experts in identifying qualified audiences, encouraging them to request information and nurturing the lead to purchase.

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Client:

St Regis Los Cabos

Project:

Website

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Client:

Falls Tower Camperdown | Greenville, SC

Project:

Website

Description:

Overlooking the iconic Reedy River waterfalls in vibrant downtown Greenville, SC — Falls Tower Camperdown is among one of the newest residential offerings in the city. Real Living Productions, in collaboration with the sales and development team, helped propel this project to total sellout at they highest “price-per-square-foot” in the history of the city’s downtown.

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Client:

Atara Desert Color | St. George, UT

Project:

Website

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Client:

St Regis Residences Los Cabos, Mexico

Project:

TriFold Insert

Description:

A cornerstone in branded resort residences, St. Regis is known far and wide. Real Living Productions partnered with the development and sales team to create an aggressive lead generation campaign that included a series of thoughtful printed inserts. These collateral pieces were placed in Wall Street Journal newspapers throughout the western United States as an opportunity to introduce a key target audience to the property.

Client:

Red Ledges | Heber City, UT

Project:

Branding Refresh

Description:

When defining a brand, Real Living Productions asks — “what makes that place special? In the case of Red Ledges it was the developer’s familial ties to the land, the one-of-a-kind service that the community pours into the guest experiences and their commitment to a generational appeal for owners and their families. Real Living Productions captured these key cornerstones with the tagline; “The Land, The Luxury, The Legacy.”

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Espritu at Palmilla | Los Cabos, Mexico

Project:

Print Ad

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Espritu has seen a significant uptick in website traffic stemming from this print ad campaign. Each ad can be easily customizable for each target market, making it a versatile component of their marketing plan.

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Old Lighthouse Club | Los Cabos, Mexico

Project:

Print and Digital Brochure

Description:

Real Living Productions told the story of Old Lighthouse Club through the eyes of the iconic architect John Sather (Swayback Partners). Sather’s professed love for the land is easily apparent as he narrates the vision for the property over our team’s stunning aerial videography. Old Lighthouse Club is a special place in Los Cabos and this video proves that.

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Client:

Salato | Pompano Beach, Florida

Project:

Brand Guide

Description:

The Salato resort can be perfectly encapsulated by four words: ocean, hospitality, elegance, and exclusivity. The branding rules and narrative components for Salato were shaped by their unique amenities, stunning environment, and inviting ambiance. These branding elements were consistently incorporated across all promotional strategies for the client.

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Client:

The Reserve at Sea Island | Sea Island, Georgia

Project:

Branding Guide

Description:

In the release of the most significant residential offering in the history of Sea Island, Real Living Productions developed a distinct branded logo for this property release that complements Sea Island’s iconic logo. The Reserve at Sea Island exemplifies all that this storied resort is known for, and its new branding reflects its iconic status.

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